If you need help with product support, please feel free to contact us
If you need help with product support, please feel free to contact us
WEKE gives advices and suggestions to user according to the needs of various industries: provides various product standards, raw materials, inspect and test methods, standard and technology consultation according to user requirements; provides manufacturing according to buyer's sample, customizing of non-standard product, such as ultra short / long series, ultra high pressure / ultra-low vacuum series; provides company qualifications and credit proof, list company's large user and application engineering performance etc.
WEKE offers all services to create customers more value. Timely, excellent and professional after-sales service is what WEKE has promised and provided. You can receive complete sets of services for the projects in time, such as technical documents, drawings, product manuals, production schedules, production/inspection control plan, etc. You can also get professional services from technically professional personnel including quality follow-up of sold products, site unpacking & inspection, installation guide, debugging and technical training.
WEKE owns a competent and powerful team for valve maintenance & consultation, well equipped and high positioned. Complete quality system, effective operation and good teamwork guarantee customers timely, superior and professional services, which include:Operation-GuaranteeEvaluating influence of installation pipeline technique & construction results to valves before start-upIdentifying valve status after installationEvaluating influence of sweeping results in pipeline to valve sealParticipating in operation system debugging before start-upTrouble Analysis and ClearingSystematically analyzing potential causes to valve failureComprehensively determining risk assessment during trouble clearing of faulty valveMaintenanceAccessories, equipment and maintenance proposalsOn-line or off-line maintenanceCustomized maintenance proposalsOn-line maintenance or guide for full welded ball valves and main pipeline valves of oil & gas pipelinesPeriodic accuracy calibration and maintenance proposal for special control valvesLong term record links and periodic follow-up system for valves which are maintained on site.Site Technical ServiceConsultation service on valve and pipeline operation related techniquesValve model selection suggestions and professional design alternativesAssessment on influence of pipeline technology and media to valvesProviding professional equipment to help remove factors that influence valve operationTraining on Product Use & MaintenanceProfessional training coursewareTrouble shooting exerciseCustomized maintenance proposalsService CommitmentsMaking all employees professionals of valve industry and building a professional and experienced teamOffering customers first-class serviceEstablishing long term cooperative partnership with customers and keeping promises
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